Presentation of Specific Responsibilities
“I made a mistake when manually entering the storage location code. I typed it from memory instead of selecting it from the search suggestions.” Eli clearly defined his area of responsibility. Ambiguities like “as a team” or “communication breakdown” diffuse blame. The goal isn’t to assign blame. It’s to clarify where action starts and focus everyone’s attention on “the next step that works for the future.” He continued, “I will take full responsibility for the correction. Please consolidate all dispatch and hospital contact calls to my number,”
— Tips : Standardize to: “My A caused B to occur. Execute C by D time. Contact person is me, E.” Avoid passive voice, abstract terms, and implied third-party responsibility.
